Business Development

The Real Cost of a Business Development Lunch: $78 Check, $2,000 Bill

The real math on a law firm business development lunch, and what to say before you leave the table.

John Reed

In this essay

    You had a sandwich. The guest whose work you want or want more of had a salad. The check comes to $78, with tip. You put it on the firm credit card and head back to the office feeling like you did something to grow your book of business today. Which is true. It’s just that the lunch costs a whole lot more than $78.

    Now Add Everything the Check Doesn’t Cover

    Often, attorneys tell me they do “plenty of business development” but can’t fully explain why so little comes of it.

    It doesn’t much matter whether you’re entertaining a current client or hosting one you’re trying to land. Acquisition and retention buy the same three hours at the same rate.

    Let’s do the math:

    • Twenty minutes looking the person up, prepping and reviewing, or remembering what you talked about last time.
    • Forty minutes of driving and parking.
    • Ninety minutes at the table.
    • Twenty minutes of follow-up, assuming it happens.

    Call it three hours.

    Now price that time. According to Clio, the average lawyer bills $349 an hour, a national number weighted heavily toward solo and small firms, and probably less than what you charge. Round it to $350.

    More math:

    • Three hours of partner time equals $1,050.
    • Add the $78 check.
    • Add the second lawyer* at $250 an hour for another $750.

    *There’s almost always a second lawyer, often with no real reason. It happens because showing up alone feels thin, which makes it a $750 decision made on instinct.

    That’s $1,878. Call it $2,000, and calculated at rates likely lower than yours. Increase the rate to $750 an hour, and the same lunch runs past $3,000. I’m using the conservative number on purpose; it’s the one nobody can argue with.

    New Math: Three Hours Is Not Three-Eighths of Your Day

    All of that assumes three hours costs you three hours. It doesn’t.

    The average lawyer, per more stats from Clio, captures 3.0 billable hours out of an eight-hour day, invoices 2.6 of them, and collects 2.4.

    A midday lunch does not consume 37.5 percent of your day. It consumes your entire revenue-generating day. A hole from 11:30 to 2:30 sits directly on top of the only three hours you were going to bill. You spend the morning getting ready to leave and the afternoon recovering from having left.

    But What If You Weren’t Going to Bill That Time Anyway?

    Maybe you’re in a lull, and putting in a full billable-hour week isn’t happening for you right now. The lunch displaces nothing. Your cash cost is the check and the mileage, and the $2,000 evaporates. If that’s you, accept it. The lunch is close to free, and the right answer is to schedule more of them.

    The opportunity cost never reaches zero, though. It just changes what it gets measured against. A busy partner’s lunch competes with billable work. An attorney with an open calendar has a lunch competing with the best alternative use of three hours, which might be calling six existing clients or sending a proposal that has been sitting in drafts for two weeks.

    ‘Great to see you, we should do this again’ isn’t a next step. It’s a throwaway closing ritual, and both people at the table know it.

    The lawyer with room on the calendar is the one who can least afford a lunch that ends in nothing. Sure, they have the hours, but that free time is what a revenue problem looks like six months before it shows up.

    The Cheapest Step Decides the Return

    Every cost in the calculation was sunk by the time the salad and sandwich arrived. What you say in the last five minutes decides whether any of it comes back.

    “Great to see you, we should do this again” isn’t a next step. It’s a throwaway closing ritual, and both people at the table know it. Three lunches in a week feels productive, right up until you notice that not one of them created another appointment on your calendar.

    Business development is both a series of conversations and a chess game. You cultivate and strengthen relationships through interactions, during which you learn more about the other person’s needs, communicate your value and experience, and build rapport. But you need to be thinking about the next interaction and the one after that, and the best time to do that is during the conversation you’re currently having.

    Following Up Should Be Substantive, Not Procedural

    Two phrases I’ve come to loathe in my consulting career are “elevator pitch” and “follow-up.” For the former, read my “ditch the pitch” rant; let’s focus on the latter.

    When a lawyer I coach tells me they met with a prospect, I don’t ask what their follow-up will be. I ask, “What did you learn that you can act on?”

    That nugget is the reason to have a next conversation. Calling, emailing, and texting are just delivery. Procedural, not substantive.

    A general counsel tells you over lunch that her company’s supplier contracts may not adequately protect it against liability from data breaches and cyber threats. Rather than do a hard close for new billable work (and risk damaging the trusting relationship you’re trying to build), you say, “That must be concerning to you. If you’re amenable, I’d like to take a look at the contract language, free of charge. Then we could meet on the 23rd, either for another lunch or at your office, to discuss what I find. Does that work for you?”

    Nobody has to remember anything. She named a problem, you have a reason to look at her contracts, and the two of you have a date on the calendar. You set all of it up while you were still sitting at the table. Bingo.

    Don’t Leave the Table Without a Date

    Three things will make you a better chess player.

    • Before you go, decide the one thing you want to learn. Not what you want to pitch. One question you can’t answer from their website, their LinkedIn profile, or their last invoice. And it’s fine if the answer never puts money in your pocket.

    • Leave with a date on the calendar. Not “this was fun, call me if something comes up,” but a day, a place, and a reason the two of you just agreed on. If it isn’t set before the check arrives, it isn’t getting set.

    • If you can’t think of a question, don’t book the lunch. Make it a twenty-minute phone call instead. You’ll get most of what the lunch would have produced at roughly a tenth of the cost, and you’ll learn just as much about where the relationship is going.

    The Cost Is Still the Cost

    None of this makes a business development lunch any cheaper. But it does give you a return on the money you’re already spending, which is the only BD math that holds up in front of a managing partner who reads financial statements for a living.

    The $78 check was never the expensive part.